2019 Session Overview
Catch-up on the FLIP 2019 sessions via our podcasts and earn one CPD point for every hour of listening.
Download all podcasts here, or just the sessions you’re interested in below.
Opening keynote
Lawyering in 2050: Robots in suits or just a slightly better version of 2019?
Mitch Kowalski Barrister, Solicitor and Consultant, Gowling WLG Visiting Professor in Legal Innovation, Calgary Law School
It’s instructive to look 30 years back and see how far we’ve come, and then to look 30 years forward and see what is coming.
Mitch takes a practical, non-hyped, look at the new skill-sets, new areas of law, trends and technology that will keep private practices of all sizes, in-house departments and government lawyers sustainable up to 2050.
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The Great Debate: Espinosa v McKenzie
The impending “Uberisation” of the legal services market is undesirable for the legal profession in Australia
The Honourable Michael Kirby AC CMG (Judge)
Team McKenzie
Commissioner John McKenzie Legal Services Commissioner for NSW
Dr Felicity Bell FLIP Stream Research Fellow, UNSW Law
Philippe Doyle Gray Barrister, 8 Wentworth Chambers
Dominic Woolrych CEO, LawPath
Team Espinosa
Elizabeth Espinosa President, The Law Society of New South Wales
Talitha Fishburn Barrister, Wardell Chambers
Sam Flynn Co- Founder and COO, Josef
Tahlia Gordon Co-Founder and Co-Director, Creative Consequences and Lecturer, Ethics and Professional Responsibility, University of Sydney
The legal services landscape is changing, but will this result in a profession that better meets consumer needs and expectations and improves access to justice?
Clients are seeking greater value, competition is increasing and there is a growing expectation that lawyers be competent users of technology. Are any additional safeguards needed to protect consumers of legal services?
Legal and non-legal innovators are creating new products and platforms to deliver legal advice or information, sometimes in the complete absence of legal practitioner oversight. Are these innovative low-cost, non-legal, providers placing solicitors at a competitive disadvantage?
The Great Debate will examine some of the changes that are occurring in the delivery of legal services and will address the opportunities this raises. It will also address difficult questions about whether regulatory barriers are holding back innovation, where legal practice boundaries lie and whether these boundaries need to be better enforced, redrawn or reimagined.
The Hon. Michael Kirby AC CMG will adjudicate a battle of wits between Elizabeth Espinosa for the affirmative and Commissioner John McKenzie for the negative as their teams go head to head in the The Great Debate. Only at FLIP Conference 2019.
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Thriving as a legal professional of today, tomorrow and beyond: necessary skill sets and knowledge
Adjunct Associate Professor Peter Dombkins Head of Transformation and Legal Project Management, Gilbert + Tobin
Justin McNamara Business Psychologist, People Excellence
Mitch Kowalski Barrister, Solicitor and Consultant, Gowling WLG Visiting Professor in Legal Innovation, Calgary Law School (Moderator)
Shoshana Shields Director of Legal, Google Australia and New Zealand
Hear from some leading legal innovators as they explore the core capabilities that all lawyers will need to succeed in our rapidly evolving legal profession. Our experts will share their insights and discuss how a successful legal professional can future-proof their career to help you identify where you should invest your energy today to leverage the opportunities of tomorrow. This session will also discuss how our psychology impacts our suitability for the various roles and opportunities that are predicted to emerge in the legal profession.
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FLIP Small Talk
Ride the wave of change
Karen Olsen Executive Manager, Practitioner Market, PEXA
Charles Parisi Wood
Marshall Williams
Hear firsthand from PEXA member Wood Marshall Williams, who will share insights into their experience with digital disruption and navigating through the new e-conveyancing landscape.
AI and the rule of law in government decision making
Professor George Williams AO Dean, Anthony Mason Professor, Scientia Professor, UNSW
Governments around the world are using automation tools such as AI and expert systems to make decisions about rights and entitlements like social security benefits. Australia's Robo-debt system is a good example.
This presentation examines the tension between the use of automation by government and the rule of law. It asks whether the rule of law is consistent with machines rather than humans being involved in the making of important government decisions.
Space Law
Donna Lawler Co-Founder and Principal, Azimuth Advisory
How are commercial transactions different when they involve a space activity? Most commercial legal practitioners are familiar with the legal conventions associated with the sale and purchase of equipment and services. When this equipment is designed to be launched into space or the service involves the movement or operation of objects in space, the regulatory environment and risk management drivers are very different.
Unlike equipment that is located on earth, most space-based assets cannot be accessed for recovery or repair if something goes wrong. This has led to a treatment of concepts like negligence, liability and insurance that differs from terrestrial transactions. Some of the conventional ways of treating these concepts are surprising to practitioners who are unfamiliar with the space industry.
This presentation will outline some of the key concepts that underpin commercial relationships when the transaction has an outer space dimension, starting with the purchase of spacecraft and launch services.
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FLIP Small Talk
Mental Health and Wellbeing
(not available via podcast)
Mitch Wallis CEO and Founder, Heart on my Sleeve
Mitch tells an incredibly raw and relatable story of what it means to be human. His talk is both inspiring and informative, providing insights into the fundamental aspects of experiencing and supporting others who suffer from mental health challenges. He breaks down an incredibly heavy and complex topic into an integrated and digestible narrative.
Mitch explores the darkest yet most insightful moments of his own mental health journey and its impact on his personal and professional life. He shares a reflection on the current systematic and social challenges we face in solving this health epidemic, and a framework based in science and lived experience on how we can move forward. Between the tears, laughter and lightbulb moments, Mitch’s session will leave you knowing at a deep level that “you are enough”.
The reality of artificial intelligence
Commissioner Samantha Gavel Privacy Commissioner, Information and Privacy Commission NSW
Aurelie Jacquet Chair, Standards Artificial Intelligence Committee
The Honourable Justice Melissa Perry Federal Court of Australia
Caryn Sandler Partner + Chief Knowledge and Innovation Officer, Gilbert + Tobin (Moderator)
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Implications of technology on lawyers' professional duties
Malcolm Heath Legal Risk Manager, Lawcover
Rod Henderson Founder and Chief Tax Counsel, Acutax
Simone Herbert - Lowe Solicitor and Director, Law & Cyber Pty Ltd
Commissioner John McKenzie Legal Services Commissioner (Moderator)
Lyn Nicholson General Counsel Corporate & Commercial, Holding Redlich
How to think about the future - your mindset
Live Webcast (not available via podcast)
Professor Richard Susskind OBE Author, Speaker, Independent Advisor and President of the Society for Computers and Law
This session explores the following: the drivers of change in the legal profession, understanding current and emerging technologies, the impact of artificial intelligence on lawyers and new jobs for lawyers.
The session will explore the question: what business are you in?
Closing Keynote
Making science fiction our reality
Shara Evans Founder and CEO, Market Clarity
Discover new opportunities by harnessing future technology today. With Amazon experimenting in drone delivery, replacement parts being printed and shipped locally for super-fast delivery and robots replacing mundane repetitive roles, there's a new world ripe for the taking with emergent technologies. In this fascinating and insightful keynote, Shara will: Look at the major technology trends that your business can embrace today; show how drones, robots, AI and 3D printing are changing society. Learn how companies around the world are using tech to innovate for competitive advantage and help your organisation understand what technologies will impact you.
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Keeping up with the changing choices of clients
Dr George Beaton Executive Chairman, Beaton Research and Consulting (Moderator)
Craig Emergy Executive Legal Business Partner, Legal and Corporate Affairs, Telstra
Anna Hinder Principal, Searl Street Consulting
Dr Hugh McDonald Senior Researcher, The Law & Justice Foundation
Jennie Pakula Manager, Innovation and Consumer Engagement, Victorian Legal Services Board and Commissioner
This panel will explore the similarities and differences of clients from all corners of the community. Our aim is to make you think, make you reflect and make you decide how you can contribute to the future of your legal service delivery.
This session will also explore how clients’ needs are changing, if the needs of B2B and B2C clients are fundamentally different, what the needs, wants and desires of clients are and how well lawyers cater for them, and if trends in clients’ buying behaviours are being driven by lawyers or by clients.
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Evolving legal services ecosystem: what it means for you
Session Partner - Macquarie Bank
Joel Barolsky Managing Director, Barolsky Advisors
Anna Golovsky Executive Manager, Agility and Legal Operations IAG
Warren Kalinko CEO, Keypoint Law
Richard McCabe Associate Director, Banking & Financial Services, Macquarie Bank
Steven Walker Managing Director, Consulting, Elevate (Moderator)
Only a few short years ago, organisations requiring legal services faced a simple choice: whether to employ lawyers ‘in-house’ or to engage law firms, or commonly, a combination of the two. Over the last decade, consistent with overseas trends, a diverse range of new providers has emerged in the Australian legal marketplace, from NewLaw businesses, to online providers, to Law Companies and LPO/LSO, LegalTech companies, flex-lawyer businesses and legal marketplaces, to name just a few. It is a complex supply ecosystem and buyers of legal services now enjoy greater choice than ever before. There are no indicators to suggest the trend will reverse in the coming years; in all likelihood, it will accelerate. The number of new entrants, many with new business and legal service delivery models, some which may be based outside of Australia due to the forces of globalisation, continue to multiply, as do the traditional law firms reinventing their offerings. This practical and lively panel session will discuss questions such as how should law firms pivot and adapt to take advantage of the opportunities and rise to the challenges of the new legal service ecosystem? How does a legal department get fit for this future? How do providers survive and thrive and how do buyers reap the rewards?
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Digital transformation and institutional integration: how do we fit in?
Helen Brown Solicitor, Office of General Counsel, The University of Sydney (Moderator)
Jessica Der Matossian Registrar, Digital Practice Principal Registry, Federal Court of Australia
Benjamin Fogwell Senior Manager, Resolution & Corporate Group, Legal Australian Prudential Regulation Authority
Arthur Kopsias APM Detective Superintendent, Commander High Tech Crime Branch, Forensic Evidence and Technical Forensics Command, NSW Police Force
This panel discussion will feature a range of speakers from courts and regulators who will explore the opportunities and challenges presented by the unfolding digital transformation taking place within those organisations. A wide range of relevant issues will be explored by panelists, including:
- How their organisations will seek to balance the benefits of the use of technology with issues of fairness to the digitally disadvantaged citizen and to participants in technology-driven proceedings
- How to ensure that AI makes courts and regulatory bodies more accessible for all users and stakeholders while mitigating any biases that may be inherent in algorithm reasoning that underpins AI
- Whether existing laws and regulatory frameworks will remain sufficient for the outcomes created by digital transformation within our courts and regulators • what new tools and practices the legal profession will need to become proficient in order to represent clients in the court system and regulatory authorities
- Issues of privacy and equity which might arise as a result of any integration of data from other government agencies with data held by courts and regulators
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Using innovative technologies to enhance your legal service delivery
Session Partner - Infotrack
John Ahern Chief Executive Officer, Infotrack
David Bushby Managing Director, InCounsel
Rose Dravitzki Head of Chambers, Clarence Chambers
Graeme Grovum Principal, Alpha Creates (Moderator)
Stacey Taylor Senior Director & Head of Legal, Australia and New Zealand, eBay Australia & New Zealand
Using innovative technologies to enhance your practice The legal industry is awash with new technologies that claim to solve every problem a practitioner faces. Unfortunately for many of us, the reality of adopting new tools to improve the way we work has delivered results that can charitably be described as ‘mixed’. The good news is, it doesn’t have to be this way! Join us at this session to learn how to cut through the noise and identify applications that really will help your practice. You will gain practical insights from our panelists who will each have seven minutes (only!) to present their views on how best to approach legal technologies. Following these presentations a robust panel discussion will follow.
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Change leadership for a dynamic profession
Dr Felicity Bell FLIP Stream Research Fellow, UNSW Law
Dr Justine Rogers Senior Lecturer, UNSW Deputy Director, Law
Society of NSW FLIP Stream, Law and Innovation, UNSW Law
FLIP expresses the Law Society’s commitment to help prepare lawyers for a dynamic, uncertain and exciting future, in short, for change. Research indicates that lawyers are typically ill-equipped for change – they tend to avoid it, see it as stressful and/or a hassle, and are usually not taught how to lead or manage change in their organisations and their own working lives.
This session will empower practitioners by giving them an in-depth understanding of what change looks like across the profession, and then ‘best practice’ strategies for them to set their own visions of change and to pursue them effectively. The session includes interview findings with lawyers and legal change managers, identifying the lessons of their change processes.
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Using social selling to build relationships, generate leads, and grow revenue
(not available via podcast)
Tom Skotidas General Manager B2B, iCumulus
This workshop will discuss why social selling should be a key sales & marketing channel for your personal and organisation brands, the five biggest social selling mistakes and five quick-win social selling tactics. The workshop will also explore five strategies for relationship building, lead and revenue generation.
A chatbot and website build on a zero budget
(not available via podcast)
Shengshi Zhao Founder and Managing Director, Sentre Consulting
In this workshop you will learn how to build a chatbot with built in natural language processing functions and link it to your existing or new website in less than 60 minutes. The setup process will be completely free and you’ll see how easy it is to do it yourself without having to code a single line. We will also touch on the basic techniques of setting up your very first website and how to choose some of the reputable hosting providers for your website.
Automation: tools and demonstration
(not available via podcast)
Lambros Photios CEO, Station Five
Cristina Profilio Head of Legal Operations, MinterEllison
Corporate legal departments and law firms can benefit from document automation to increase efficiency and offer innovative legal service delivery. This workshop will take you through automation fundamentals, tools and demonstration, including the current state of play, automation strategy – where to start and what should be on your automation radar for the future.
Universal principles for continuously improving your practice and matter management
(not available via podcast)
David Armsworth-Maw Head of Project Management Officer (APAC), Allen & Overy
Join this interactive workshop exploring universal principles for improving your practice regardless of size, scale and matter type. The expert facilitator will provide a presentation on practical ways to implement each principle and provide coaching to help you refine your thinking and ideas.
Effective password
management for every practitioner
(not available via podcast)
Philippe Doyle Gray Barrister, 8 Wentworth Chambers
A good password is essential but how do you manage dozens of good passwords and ensure everyone in your firm uses them all the time? Learn tools and techniques which satisfy the regulator, the machines, and the people.
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